INTERNET PRIVACY POLICY
GoAmerica Communications Corporation ("GoAmerica") has developed this privacy statement for you, the visitor, to demonstrate our commitment to privacy on the Internet. The following discloses our information gathering and dissemination practices for www.goamerica.net and all other Web sites owned and operated by GoAmerica. GoAmerica can be contacted
- by mail at:
Attention Legal Department GoAmerica Communications Corp. 433 Hackensack Ave 3rd Floor Hackensack, NJ 07601 United States of America
- by phone at (888)462-4600 or
- by e-mail from the Contact Us page
1. Collection of Personal Information from Site Visitors
GoAmerica may collect and/or track (1) the home server domain names, e-mail addresses, type of client computer, and type of Web browser of visitors to GoAmerica’s Web site, (2) the e-mail addresses of visitors that communicate with GoAmerica via e-mail, (3) information knowingly provided by the visitor in online forms, registration forms, surveys, and contest entries (including demographic and personal profile data), and (4) aggregate and user-specific information on which pages visitors access.
GoAmerica may place Internet "cookies" on visitors’ hard drives. Internet cookies save data about individual visitors, such as the visitor’s name, password, user-name, shopping cart, screen preferences, the pages of a site viewed by the visitor, and the advertisements viewed or clicked by the visitor. When the visitor revisits GoAmerica’s Web site, GoAmerica may recognize the visitor by the Internet cookie and customize the visitor’s experience accordingly. Visitors may decline Internet cookies, if any, by using the appropriate feature of their Web client software, if available.
When a visitor performs a search within GoAmerica’s Web site, GoAmerica may record information identifying the visitor or linking the visitor to the search performed. GoAmerica may also record limited information for every search request and uses that information only to solve technical problems with the service and to calculate overall usage statistics.
2. Use of Personal Data Collected
Personal data collected by GoAmerica may be used by GoAmerica for editorial and feedback purposes, for marketing and promotional purposes, for a statistical analysis of users’ behavior, for product development, for content improvement, to inform advertisers as to how many visitors have seen or clicked on their advertisements, or to customize the content and layout of GoAmerica’s site. Aggregate data on visitors’ home servers may be used for internal purposes or provided to third parties such as advertisers. Individually identifying information, such as names, postal and e-mail addresses, phone numbers, and other personal information which visitors voluntarily provide to GoAmerica may be (i) added to GoAmerica’s databases and used for future calls and mailings regarding site updates, new products and services, upcoming events, and status of orders placed online, or (ii) provided to reputable third parties who provide products and services which GoAmerica believes that visitors may be interested in purchasing or obtaining, with prior notice to the visitor.
3. Disclosure of Personal Data to Third Parties
Any third party to which GoAmerica shares, rents, sells, or otherwise discloses personal data will be under a contractual obligation to use the personal data for marketing products and services which GoAmerica determines, in its sole judgment, that visitors might find of interest. GoAmerica will use its reasonable efforts to identify such third parties who may have products or services of interest to visitors to GoAmerica’s site. However, such parties are independent third parties over which GoAmerica exercises no control, and therefore GoAmerica is not responsible for their conduct, products, or services, and will not be liable therefor. GoAmerica will disclose to third parties only information in aggregate form, that is publicly available, and/or that is knowingly and voluntarily disclosed by visitors. If there are advertisements on GoAmerica’s Web site, through the use of third party cookies, the advertiser(s) will be electronically notified when visitors view or click on its advertisements.
4. Security Measures
GoAmerica has implemented numerous security features to prevent the unauthorized release of or access to personal information. In particular, when a visitor places an order on this site (if any) or accesses his or her account information (if any), GoAmerica offers the visitor the ability to use a secure server. The secure server encrypts all information a visitor inputs before it is sent to GoAmerica, and is also used to securely store personal information. Please be advised, however, that while GoAmerica has endeavored to create a secure and reliable site for visitors, the confidentiality of any communication or material transmitted to/from GoAmerica via this site or e-mail cannot be guaranteed. Accordingly, GoAmerica is not responsible for the security of information transmitted via the Internet. [For more private communication, visitors can contact us by telephone at (888)462-4600.]
5. Opt-Out Right
Visitors may opt out of having their personal information collected by GoAmerica, used by GoAmerica for secondary purposes, disclosed to third parties, or used by GoAmerica or third parties to send promotional correspondences to the visitor, by contacting GoAmerica via postal mail, e-mail, or telephone at the addresses above, or by checking the appropriate box.
6. Access to and Ability to Correct Personal Data
Upon request via postal mail, e-mail, or phone, GoAmerica will provide to visitors a summary of any personal information retained by GoAmerica regarding the visitor. Visitors may modify, correct, change or update their personal record or cause their personal record to be removed from GoAmerica’s database. GoAmerica will only send personal records to the e-mail address on file for the visitor name associated with it.
7. Collection of Personal Data from Children
To the extent GoAmerica is able to determine the age of users by their submissions to or communications with GoAmerica’s Web site, GoAmerica will not knowingly (i) collect or post information from individuals under the age of sixteen ("children") without their parent’s or guardian’s consent, or (ii) provide any personally identifying information collected from children, regardless of its source, to any third party for any purpose whatsoever. If registration is required for any services on the GoAmerica Site, and a user submits information to GoAmerica’s Web site as part of the registration process which indicates that such user is a child, the child’s parent or guardian will receive an e-mail alerting them to the child’s registration and providing instructions on how the parent can delete the child’s registration, if so desired. No information collected through GoAmerica’s Web site from users self- identified as children will knowingly be used for any marketing or promotional purposes whatsoever, either inside or outside GoAmerica. If there are no age restrictions on a contest which requires registration, and if a child wins, notification and prizes will be sent to the parent(s) or guardian(s) identified in the initial registration process.
8. GoAmerica’s Right to Contact User
GoAmerica reserves the right to contact site visitors regarding account status and changes to the subscriber agreement, privacy policy, or any other policies or agreements relevant to site visitors.
9. GoAmerica’s Right to Change Privacy Policy
The foregoing policy is effective as of September 21, 1999. GoAmerica reserves the right to change this policy at any time by notifying visitors of the existence and location of the new or revised privacy policy. By entering the GoAmerica website you are accepting all terms and conditions outlined in the above GoAmerica Communications Corporation Internet Privacy Policy.